About the Support category


Everyone needs a little help at some point and we’re here to do whatever we can to provide it.

Please keep all posts in this category positive and serious. Writing a thread in the heat of the moment or trolling someone asking for help isn’t going to do anyone good.

Support ticket template

Minecraft username:
I need help with:

Bug report template

Minecraft username:
Time: [around what time did it happen (please include a timezone or country)]
Bug: [please describe what happened and what you were doing at that time as best you can]

For player reports and/or appeals please use the appropriate sub-categories.